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Phone interview and screening: the first 15 minutes

The phone interview is the filter before the interview: in 15 minutes HR checks availability, salary expectations and whether the application is meant seriously. Anyone who convinces here gets to the interview – anyone who hesitates often disappears without feedback.

3 min read Updated: October 2026 Reviewed by the editorial team SECO / RAV aligned

Who calls and why#

Usually HR calls, sometimes the line manager directly. The aim is not a deep technical assessment but a comparison of five points.

  • Availability: when you can start, which notice period applies.
  • Working hours and place of work: whether the position fits your situation.
  • Salary expectation: a rough placement within the range.
  • Work permit: a standard point for foreign nationals.
  • Motivation and manner: whether the application sounds consistent.

Preparation in ten minutes#

You do not need to practise for hours – but these five things should be within reach.

  • Job advert: printed out or open, with the requirements marked.
  • Your own application: short profile and last position at hand, so that you do not answer inconsistently.
  • Three figures: years of experience, team size, one measurable result.
  • Salary range: a figure with a justification, not ‘market rate’.
  • Two questions of your own: about the team, the process or the first tasks.

Typical questions and good answers#

The questions repeat themselves – the answers should be short and concrete.

  • ‘Tell me briefly about yourself.’ 60 seconds: current role, relevant experience, reference to the position.
  • ‘Why are you applying to us?’ A concrete reference to the company, not to the sector.
  • ‘What do you earn today, and what do you have in mind?’ State a range with a justification and stay friendly.
  • ‘When could you start?’ A concrete date including the notice period.
  • ‘Do you have any questions for us?’ Two questions – not ‘no, that is all clear’.

The salary question on the phone#

The salary question is the point at which many applications fail – not because of the amount, but because of uncertainty.

  • Prepare: know your current salary situation including the 13th monthly salary and allowances.
  • State a range: ‘I have 92 to 98 thousand in mind, depending on additional benefits’ comes across as factual.
  • Do not evade: ‘I would rather discuss that in person’ is permissible, but only once – after that a figure should come.
  • Not below your value: a figure that is too low is hard to correct later.

Your manner on the phone#

On the phone only the voice counts – and it reveals more than one thinks.

  • Stand or sit upright: the voice sounds more present.
  • Smile: it can be heard, even if it seems absurd.
  • Quiet place: no street noise, no children’s voices, no echo.
  • Pace: speak more slowly than in conversation, make short pauses.
  • Notes: write down keywords; note the name of the person you are speaking to.

One detail that is underestimated: anyone who only answers on the phone comes across as passive. In the last third, ask a question of your own – about the course of the process or the first tasks. That shifts the conversation from checking to interest.

After the phone interview#

The call is over – now the follow-up decides on the next step.

  1. Make notes: what was asked, what was promised, which next step was mentioned.
  2. A short email: thanks for the conversation, confirmation of the availability you stated – two to three sentences.
  3. Follow up: if there is no feedback after the stated deadline, ask politely.
  4. Keep applying: a phone interview is not an offer; until you sign, the search remains active.

Keep the notes: at the actual job interview the same points will be picked up again – availability, salary range, notice period. Anyone who repeats the figures stated then comes across as consistent; anyone who deviates has to explain it.

CVStart editorial teamresponsible: Serdar Orhan

The CVStart.ch editorial team is responsible for the guide content on applications, Swiss employment law and pay. The articles are based on statute (CO/OR, ArG, AVIG, BVG), FSO data and feedback from real application practice. Responsible for content and review: Serdar Orhan.

About the editorial team →

Frequently asked questions

How long does a phone interview last?
Usually 10 to 20 minutes; it serves pre-selection, not the technical assessment.
Do I have to answer the salary question on the phone?
You can refer once to the personal interview. A prepared range with a justification is more sensible.
What should I wear for a phone interview?
What you would also wear in the office – it influences your posture and your voice.
Should I write an email after the phone interview?
Yes, briefly: thanks, confirmation of availability, interest in the next step.
What does ‘screening’ mean in a job advert?
A preliminary selection interview, often by phone or video, before the actual job interview takes place.

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